Are you an ambitious, enthusiastic individual who likes engaging with customers? Then we are currently seeking a Sales Support role who involves in providing an assistance to the sales team to ensure smooth operations and efficient customer service for our Chennai Branch – South Region.
Being a Sales Support, you will be supporting the sales team in processing customer orders, entering orders into the system, generating shipping documents and coordinating with other departments to ensure timely fulfilment and act as a liaison between clients and the sales team, responding to inquiries, providing information about services, and addressing any concerns or questions clients may have regarding shipments, rates or logistics processes. You are always open to search potential clients and market trends to identify new business opportunities and support the development of sales strategies.
Depending on the request, generate sales reports, analyse data and provide insights to the sales team to support decision-making and identify opportunities for growth, also assist in resolving customer issues and concerns promptly and effectively, working with internal teams to ensure timely resolution and customer satisfaction. Identify opportunities for process improvements, efficiency enhancements, and customer experience optimization within the sales support function, and collaborate with relevant stakeholders to implement solutions and ultimately contributing to the company’s success in the competitive freight forwarding industry.
As mentioned, you are highly commercial and have no hesitation in approaching organizations. Building and expanding a network excite you, and you know exactly where the decision-makers are and how to convince them of Broekman Logistics’ services.
Furthermore, you have:
• Bachelor’s degree in Logistics, business or related field.
• Proven record of success with the entries sales process, from planning to closing.
• A unique combination of good interpersonal and communications/presentation skills, both written and oral, coupled with a sharp business acumen sales.
• To perform leadership ability, Strategic understanding and Teamwork.
• Should have strong working knowledge of CRM software and other tools utilized in the Sales profession.
Broekman Logistics India is a full supply chain logistics service provider with air, ocean, road, and rail services, warehousing and distribution. In the world of transportation and logistics, to and from India and intra-India, Broekman Logistics continuously focusses on providing services in line with the rapidly developing market. Broekman Logistics India expands by the day. Carefully planning its expansion, Broekman currently operates 18 offices in India, covering all major ports and international airports.
Sales Support team at Broekman Logistics plays a crucial role in ensuring smooth sales operations and customer satisfaction. Their responsibilities include lead management, preparing quotations and pricing based on customer inquiries, coordinating with internal teams for efficient shipment execution, and assisting field sales representatives with client proposals and follow-ups.
An international job with extensive customer contact, sales based on substance, and a professional team to conquer the market with.
Furthermore, we offer you:
• A competitive salary.
• All statutory benefits as per market standards.
• Fuel allowance for official travel purpose.
As well as other aspects that make your work easier, such as a phone, laptop, etc.
